Effective: Thursday, 31 December, 2020
By using our Service, you are confirming that you understand English well enough to understand this Policy.
No one under 18 years of age is authorized to use the Service, and we do not intentionally collect, use, store, disclose, or otherwise process Personal Information from anyone under the age of 18. If you are a parent or guardian of a person under the age of 16 who has submitted Personal Information, please contact us at support@BrainCiti.com.
You must be 18 to use our Service.
may collect are listed below. Certain types of Personal Information may fall under more than one category.
We may also collect information that does not generally identify you but may become associated with your account. We may use information that does not identify you for any permissible business purpose under applicable law.
Directly From You
We may collect your Personal Information when you provide it to us directly. For example:
Automatically From You
From Third Parties
We may receive your Personal Information from or through third parties that help us provide or facilitate your access to the Service. For example, we may receive your Personal Information from social media platforms, advertising partners, payment processors, and customer support partners.
We collect your Personal Information directly from you, automatically through cookies and other similar technologies, and from third parties such as social media platforms.
If you login through a Facebook account, we can access that info too.
Cookies are small data file identifiers that are transferred to your computer or mobile web browser that allow us and third parties to recognize your browser or mobile device and transfer information about you and your use of our Service.
Our Cookies and Similar Technologies
Third Party Cookies
Browser Settings and Choices about Cookies
The Help portion of the toolbar on most browsers will tell you how to restrict cookies or disable them altogether. However, restricting or disabling cookies may prevent you from using some of the features of the Service.
Please note that we do not respond to a “Do Not Track” signal from your browser or mobile application due to lack of standardization regarding how that signal is to be interpreted.
We may use your Personal Information that you give us to customize our communications with you and your experience on the Site.
Third Party Service Providers
We may disclose your Personal Information to a third party such as a service provider for a business purpose. When we disclose Personal Information for a business purpose, we enter into a contract with that service provider that describes the purpose and requires the service provider to both keep that Personal Information confidential and not use it for any purpose except performing the contract. These service providers include certain advertising partners and our partner network.
We offer you the ability to share your activities on the Service with your friends and other third parties such as through third party social media platforms (e.g., Facebook). If you choose to share information about your activities in this manner, you are permitting us to share such Personal Information with these third parties.
Where permissible by law, we may use certain limited Personal Information about you, such as your email address, hash it, and share it with social media platforms (e.g., Facebook) to drive traffic to our Site or otherwise promote the Service. These processing activities are based on our legitimate interest in marketing activities related to our Service that may be of interest to you.
We may also disclose your Personal Information:
If you want to share something about your BrainCiti experience on Facebook through us, you give us permission to do that.
Our Retention, Purpose Limitation, and Security Policies
We protect your Personal Information through a combination of collection, security, and retention policies.
Your Practices and Activities
Users should also not pick a password that is easy to guess and should not share their password.
Please remember that we have no control over what third parties do with the content of your communications and have no responsibility or obligation regarding third parties.
We work very hard to protect your Personal Information, but we cannot guarantee 100% protection.
Modifying Your Personal Information. You can modify your account information at any time by logging into your account, clicking on “My Account”, and then the “Edit Contact Information” link. In addition, you may modify any Personal Information in your user profile at any time. We may keep a copy of the prior version of this information for our records. If you have questions about how to modify or remove your account information, please email us at support@BrainCiti.com.
If you have chosen to connect your BrainCiti account to a third party social media platform (e.g., Facebook), you may modify permissions by changing your account settings in that third party platform.
Opting-Out of Marketing Communications. If you no longer wish to receive email advertisements, you may opt-out at any time by: (i) clicking the opt-out/unsubscribe option contained in each commercial email; (ii) going to your account information and changing your communication preference settings; or (iii) emailing at us at support@BrainCiti.com. Please note that it may take up to 48 hours for the system to fully update your preferences. Opting out of these communications will not impact emails or other communications we send you regarding your use of the Service (orders, policies, updates, etc.).
Deletion of Your Personal Information. Subject to the additional notices provided to EU and California residents in Sections 10 and 11, if you no longer want us to provide the Service to you, you may request that we delete your Personal Information and close your BrainCiti account. If you request the deletion of your Personal Information: (a) your information will be deleted from our databases; (b) we may retain some of your information as necessary to improve safety and legal compliance such as fraud detection and prevention and enhancing safety (for example, if we suspend a BrainCiti account for fraud or safety reasons, we may retain certain information from that BrainCiti account to prevent that user from opening a new BrainCiti account in the future); (c) we may retain and use your information to the extent necessary to comply with the law (for example, BrainCiti may keep some of your information for tax, legal, and auditing obligations); and (d) information you have shared with others (e.g., comments made during a Course or on a Course page) may continue to be publicly visible on the Service, even after your BrainCiti account is deleted.
Withdrawing Your Consent. Where you have provided your consent to the processing of your Personal Information by us, you may withdraw your consent at any time by changing your account settings or by emailing us at support@BrainCiti.com specifically identifying the consent being withdrawn.
We’ll get social from time to time. You have choices. You can modify your account information and opt-out of emails or communications. We won’t take it personally.
The following applies to EU residents pursuant to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation):
Place of Business
When transferring Personal Information out of the EU, we implement technical, organizational, and physical safeguards to protect your Personal Information. We use European Commission approved standard contractual clauses and implement related measures required by applicable law. Please contact us if you have questions related to the relevant transfer mechanism for your Personal Information.
We only collect, use, or store your Personal Information if:
Right to Access, Correct, Delete, or Restrict Processing
Subject to any limitations and exceptions under applicable law, you have the right to request access to your Personal Information and exercise a number of rights:
We will comply with your requests in accordance with, and subject to, applicable law. For example, we are not required to delete your Personal Information if it has an overriding legitimate ground for retaining that information such as to prevent fraud. Please note that we are legally prohibited from carrying out requested actions in some instances, including (a) when we are unable to confirm your identity; (b) where the request is considered excessive; and (c) where doing so would adversely affect the rights or freedoms of other individuals.
We Are Here to Help
Please email us at support@BrainCiti.com with the subject line “GDPR” if you would like to exercise any of the rights described above or if you have questions regarding your rights.
Right to Complain
You have the right to lodge a complaint regarding our collection, storage, or processing of your Personal Information with a data protection supervisory authority in the country where you live or work.
Verifiable Consumer Requests
To exercise your rights described above, please email us at support@BrainCiti.com with the subject line “CCPA”. Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your Personal Information. You may also make a verifiable consumer request on behalf of your child. You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm that the Personal Information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use Personal Information provided in a verifiable consumer request to verify your identity or authority to make the request.
Response Timing and Format
We endeavor to respond to a verifiable consumer request within 30 days of its receipt. If we require more time, we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
Any disclosures we provide will only cover the 12-month period preceding the receipt of verifiable consumer request. The response we provide will also explain the reasons we cannot comply with a request, if applicable.
For data portability requests, we will select a format to provide your Personal Information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
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